AMTD PolicyPal Get all-rounded and affordable coverage with FWD’s three-tiered insurance policy, tailored to match employer and domestic helper needs.
With today’s changing household dynamics, having reliable domestic help is crucial. Employers are required to provide maid insurance coverage for your helper, in line with the Ministry of Manpower’s (MOM) medical insurance requirements.
FWD Maid Insurance is a flexible policy providing comprehensive coverage at a low cost. Let’s uncover what this maid insurance plan offers domestic maid employers.
Related Story: How to Hire a Maid in Singapore
FWD Maid Insurance at a glance
- Provides customisable coverage with three tiers in insurance benefit coverages and optional add-ons
- Liability to third parties coverage for your helper
- Wages and levy compensation if your helper is hospitalised
FWD Maid Insurance Core features
- Hospital and surgical expenses coverage of S$60,000 that follows MOM’s requirements
- A Letter of Guarantee for the security bond of S$5,000 is paid directly to MOM without additional cost to you
- Outpatient expenses coverage of up to S$3,000 due to accidents
The one unique feature of FWD Maid Insurance
FWD provides a cancellation refund for 100% of the premium paid if you cancel within 3 months. This is a particularly useful feature to an employer, as the maid might not work out, and as an employer, you may have to send her back to the agency.
FWD Maid Insurance benefits and coverage
FWD offers three tiers of maid insurance coverage: Essential, Enhanced, and Exclusive.
The Essential plan provides sufficient maid insurance coverage, including re-hiring expenses, alternative helper services compensation and ambulance fees. The Enhanced and Exclusive plans provided outpatient medical expenses coverage and daily hospital allowance at S$10 a day for up to 30 days.
The Exclusive plan also has a 0% co-payment benefit for hospitalisation and surgical expenses up to the benefit limit of $60,000.
Coverage for the employer
The table below showcases the benefits for employers according to each plan type. For all three tiers, FWD provides Secure Bond Plus and a full cancellation refund within three months.
|
Benefits |
Essential |
Enhanced |
Exclusive |
|
Security Bond Plus Includes a Letter of Guarantee to MOM to replace the mandatory S$5,000 bond |
S$5,000 |
||
|
Outpatient Expenses Due to Accident Medical costs incurred for treatment of your helper’s injury |
S$1,000 |
S$2,000 |
S$3,000 |
|
Outpatient Medical Expenses Pays for outpatient treatment if your helper is ill (Up to S$30 per visit after you pay the first S$10) |
Not covered |
S$500 |
S$1,000 |
|
Daily Hospital Allowance Pays your helper for each day she is hospitalised in Singapore |
Not covered |
S$10 per day (maximum 30 days) |
|
|
Hospitalisation and Surgical Expenses (per year) The cost incurred for your helper’s hospitalisation due to illness or injury (subject to co-pay requirements) |
S$60,000 |
||
|
Co-Payment for Hospitalisation and Surgical Expenses (per year) % employer needs to bear after the first S$15,000 (First S$15,000 paid by FWD) |
25% |
0% |
|
|
Ambulance Fees |
S$300 |
||
|
Repatriation Expenses |
S$10,000 |
||
|
Wages and Levy Compensation |
Up to S$30 per day (maximum 30 days) |
||
|
Re-Hiring Expenses |
S$300 |
S$400 |
S$500 |
|
Alternative Helper Services Compensation |
Up to S$20 per day (maximum 30 days) |
||
|
Cancellation Refund 100% refund if you cancel within 3 months |
Covered |
||
Related Story: Average Cost and Benefits of Maid Insurance 2023
Coverage for the helper
Coverage under this segment includes theft or damage to your helper’s belongings, liability to third parties, personal accident and a funeral grant.
|
Benefits |
Essential |
Enhanced |
Exclusive |
|
Funeral Grant Lump sum payment if your helper dies |
S$2,000 |
||
|
Personal Accident Pay-out if your helper dies or becomes disabled from an accident |
S$60,000 |
||
|
Liability to third parties If your helper accidentally injures someone or damages another person’s property |
S$3,000 |
S$4,000 |
S$5,000 |
|
Damage or Theft of Helper’s Personal Belongings Pays for your helper’s lost or damaged items |
S$300 |
S$400 |
S$500 |
Optional protection for yourself or your maid
With FWD Maid Insurance, you can increase your coverage benefits by adding optional financial protection for you or your helper to your policy type. The table below explains the optional protection available according to each tier.
|
Benefits |
Essential |
Enhanced |
Exclusive |
|
Outpatient Medical Expenses Pays for outpatient treatment if your helper is ill (up to S$30 per visit after you pay the first S$10) |
S$300 |
Included under base cover |
Included under base cover |
|
Daily Hospital Allowance Pay your helper for each day she is hospitalised in Singapore |
S$10 per day (max 30 days) |
Included in base cover |
Included in base cover |
|
Top-Up Hospitalisation and Surgical Expenses (per year) Extra cover on top of your existing cover (co-payment will still apply) |
Choose from an increased cover of S$20,000 to S$60,000 |
||
|
COVID-19 Hospitalisation and Repatriation Expenses |
Up to S$15,000 hospitalisation expenses per entry into Singapore Up to S$10,000 repatriation expenses per entry into Singapore |
||
|
Home Contents Cover Pays for your lost or damaged items (up to S$300 for cash loss) |
S$3,000 |
S$4,000 |
S$5,000 |
|
Performance Bond for Philippine Embassy Issue a Letter of Guarantee to the Philippine Overseas Labour Office on your behalf |
S$7,000 |
||
|
Six-Monthly Medical Examination (Pregnancy and Syphilis Tests Only) Covers pregnancy and syphilis tests for your helper |
Up to 2 times for a 14-month policy Up to 4 times for a 26-month policy |
||
Related Story: Everything You Need to Know to Successfully File an Insurance Claim
FWD Maid Insurance Premium Costs
FWD Maid Insurance starts from $302 for a 14-month, Essential Plan at prevailing promotion. The following premium quotes are based on a domestic helper from the Philippines, born on 1 January 1984.
|
Insurance Plan Tenure |
Essential |
Enhanced |
Exclusive |
|
14 months *** |
S$301.60 |
S$349.47 |
S$397.34 |
|
26 months *** |
S$428.40 |
S$496.40 |
S$564.40 |
Source: AMTD PolicyPal, subject to change
*** based on a 15% discount
Save more money with AMTD PolicyPal’s exclusive promotions
AMTD PolicyPal knows every cent counts. Use the link below to get the best savings when purchasing your FWD Maid Insurance plan here.
|
AMTD PolicyPal Promotions |
|
1 April to 30 April 2024 Use Promo Code “POLICYPAL” to get S$10 Rewards via PayNow and a 15% discount when you buy now! T&Cs apply. |
Why does FWD Maid Insurance work for you?
Overall, FWD’s maid insurance plans provide great value for your money. Its Essential plan matches best to first-time maid employers or those on a tighter budget, while the Exclusive plan is perfect for employers looking for more coverage.
If you’re looking for a high-value plan that covers almost every emergency at a competitive rate, FWD maid insurance is a very viable option.
Eligibility
You can purchase FWD maid insurance if you:
- Are a Singapore resident with a valid NRIC or FIN
- Are the helper’s employer
- Are not an undischarged bankrupt
- Never had to forfeit your security bond to MOM or performance bond to the Philippine embassy related to any past helper, whether covered or not by any maid insurance
- Have never been refused when buying or renewing any maid insurance nor has your maid insurance ever been cancelled or voided by your insurer
Exclusions
FWD’s exclusions are standard compared to other maid insurance policies on the market. For instance, it excludes claims that arise from anything the Ministry of Manpower doesn’t allow, like pregnancy, illegal activities and other breaches of your helper’s work permit conditions.
Additionally, each benefit comes with its own set of exclusions. For instance, you won’t be able to file a claim under the hospitalisation benefit if your worker is getting treated at a private hospital.
However, FWD does stand out in one way compared to other insurers for exclusions: it is the only insurer to cover your new helper’s pre-existing medical conditions.
How do I make a FWD Maid Insurance claim?
FWD gives you four avenues to submit your claims. You can either:
- Sign up for FWD Online Services and make a claim within minutes* through your online profile
- Make your claims online through the FWD website
- Email [email protected]
- Call +65 6820 8888
*based on information at the FWD website at the time of publishing
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